Eligibility Requirements
- Must have a Mashreq Neo account
- UAE resident with valid Emirates ID
- Minimum age: 18 years
- Valid UAE mobile number
Mashreq Neo Visa Platinum Debit Card application steps
- Download the Mashreq Mobile App
- Tap “Become a Customer” to open a Neo account
- Complete the online form with your personal details
- Upload Emirates ID and other required documents
- Receive your Platinum Debit Card once your account is active
Frequently Asked Questions
What is the daily purchase limit for the card?
You can spend up to AED 99,999 per day on purchases.
How do I activate my card PIN?
You can set and activate your PIN directly through the Mashreq Mobile App.
Is the card contactless?
Yes, the Mashreq Neo Visa Platinum Debit Card supports contactless payments.
Does the card offer rewards?
The Vantage Points program for debit cards ended in September 2024, but lifestyle offers remain.