Effective date: 8 October 2026
ETUS DIGITAL LLC, owner of the Unum brand, requires the vendors, service providers and contractors it works with (“Suppliers”) to meet the minimum standards of integrity, responsibility and ethical conduct set out in this Guide. The Guide supplements the contracts signed with each Supplier and the obligations imposed on it by applicable law.
1. Legal compliance
Suppliers comply with the laws of the countries where they operate. In India, this includes in particular:
- The Information Technology Act, 2000 and the rules made under it.
- The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as they come into force.
- Applicable central and state labour, health and safety and environmental laws.
- Anti-corruption and anti-money laundering laws.
- Their tax and accounting obligations.
2. Labour standards and human rights
- Freely chosen employment: forced, bonded or compulsory labour, slavery and human trafficking are prohibited.
- Fair pay: workers receive at least the applicable minimum wage, with the working hours, overtime and benefits required by law.
- Equal opportunity: discrimination and harassment based on caste, religion, sex, gender, disability, sexual orientation or any other personal or social characteristic are prohibited. Employment decisions are based on merit.
- Health and safety: the workplace meets applicable health and safety requirements.
- Child labour: no one works below the legal minimum age.
3. Business ethics
- Anti-corruption: bribes, kickbacks, facilitation payments and any other form of corruption are prohibited.
- Intellectual property: Unum’s trademarks, content and other assets are used only with prior written permission.
- Data protection: a Supplier that processes personal data on Unum’s behalf complies with data protection law and applies appropriate security measures.
- Accurate records: financial information is accurate, transparent and verifiable.
- Gifts and hospitality: anything offered to Unum staff is of modest value and does not influence, or appear to influence, any decision.
- Conflicts of interest: any actual or potential conflict, including personal or financial relationships with Unum staff, is disclosed promptly.
4. Environmental responsibility
Suppliers are expected to:
- Reduce their emissions, energy use and waste.
- Comply with central and state environmental laws and handle hazardous materials safely.
- Adopt practices that support sustainability.
5. Confidential information
Suppliers protect all non-public information they receive from or on behalf of Unum, such as financial data, user information, business strategies, technical documentation and internal communications. They may disclose it only where required by law or with Unum’s written permission.
6. Reporting concerns
Any possible breach of this Guide can be reported to contact@unum.com.br or to the Supplier’s contact at Unum. Reports are handled confidentially and impartially. Retaliation against anyone who reports in good faith is prohibited.
7. Enforcement and review
Unum may check that Suppliers comply with this Guide. A breach may lead to the suspension or termination of the business relationship. The Guide is reviewed periodically, and the current version is published on this page.